Managing Director, CHLM
Jennifer manages programs and partnerships for CHLM, focusing on leadership development, educational strategies, employer programs and advisory services. With over 18 years of experience, she has worked at a private family foundation, a nonprofit consulting firm, and various charitable organizations. Her background includes board development, fundraising, project management and writing/communications.
Managing Director, CHLM
Robert is the co-managing director of the Center for Healthcare Leadership and Management. He has worked with the American Academy of Physician Assistants for more than five years as a healthcare consultant, leadership strategist and business analyst. Currently, he directs CHLM’s advisory services and focuses on helping healthcare institutions meet their strategic and business goals through optimization of provider teams. Previous to his work with AAPA, Robert served in senior roles in the Executive Branch of the U.S. Government between 2001 and 2009, most recently as an Under Secretary for the Department of Homeland Security. Earlier roles include senior leadership positions at the Transportation Security Administration, Federal Transit Administration, and the American Red Cross. Robert’s private sector background includes 13 years of international and domestic management experience at UPS. He holds an engineering degree from the University of Memphis.
Bianca Belcher, PA-C, MPH
Bianca is a consultant for the Center for Healthcare Leadership and Management. She brings expertise in practice growth strategy, improving workflow efficiency, and in the development and implementation of education curricula. Bianca has spent her clinical career as a hospital-based PA in the department of neurosurgery at Brigham & Women’s Hospital in Boston, MA practicing in the outpatient, inpatient, and operating room arenas. In addition to her clinical work, she holds academic positions at Harvard Medical School, Northeastern University, and Massachusetts General Hospital Institute for Health Professions and is a staff writer for the New England Journal of Medicine Journal Watch Blog. Bianca’s interests include analyzing the use of technology and social media in the delivery of better health services. Bianca completed her master’s in physician assistant studies at Northeastern University and her MPH at Dartmouth.
Lawrence Herman, MPA, PA-C, DFAAPA
Senior Advisor, CHLM
Larry is principle in Palantir Healthcare, LLC, a healthcare consulting firm. He recently retired as Dean and Professor of the College of Health Sciences, Gardner-Webb University in Boiling Springs, NC. The College of Health Sciences included a PA for which he obtained provisional certification, but also an AA in Nursing, a BSN, MSN, FNP and DNP programs, as well as athletic training and exercise physiology. He graduated from the Stony Brook PA program and also holds a Master’s in Public Administration degree in health-care administration and finance from Long Island University. He has taught in over a dozen PA programs and it is estimated that he has directly educated over 5,000 medical and PA students, nursing students as well as resident physicians.
He practiced in emergency medicine for nearly a decade where he was Chief PA in a busy New York City Level I trauma system with the oversight of a staff of 72. Most recently he practiced in family medicine and was the administrative medical director for a very large multi-specialty practice with administrative oversight for a staff of over 230 physicians and advanced practice providers.
He has authored book chapters, numerous articles, and been an invited speaker internationally and nationally on topics including health care policy, as well as the treatment of obesity, diabetes, cardiovascular disease, and cancer. He recently completed a five-year term on the Board of Directors of the American Academy of Physician Assistants where he most recently served as President and subsequently Chair of the Board of Directors. He chairs the Academy’s Overweight and Obesity Treatment Taskforce.
Benjamin R. Reynolds, MSPAS, PA-C, DFAAPA
Ben graduated from Seton Hall’s University of Medicine and Dentistry of New Jersey with a Masters of Science in Physician Assistant Studies in 2002. Since then, he has practiced at the University of Pittsburgh Medical Center in the Department of Surgery where he became the Director of the Office of Advanced Practice Providers. As Director, he oversees systemwide strategy, policy, operational management, professional development, recruitment, retention and practice advancement for 1,700 PAs, NPs, CRNAs, and CNMs across UPMC’s 27 hospitals and 500 practices. Ben is also faculty at the University of Pittsburgh’s Medical School (Department of Surgery) and School of Health and Rehabilitation (PA Program), and is the co-director of the Center for Interprofessional Practice and Education in the University’s Health Policy Institute.
David Keyes, MS
David is responsible for identifying and implementing growth opportunities for CHLM. He is committed to developing innovative ways for PAs to provide access to high value, integrated, patient-centered healthcare. During his career, David has gained experience in a diversity of healthcare institutions including hospitals, healthcare clinics and a regional IPA. In addition to his role with CHLM, he manages IT projects and business intelligence efforts to analyze healthcare data regarding PAs.