AAPA CENTER FOR HEALTHCARE MANAGEMENT & LEADERSHIP AND WAKE FOREST SCHOOL OF MEDICINE: EXECUTIVE LEADERSHIP CONFERENCE

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  • Overview
  • What is ELC?
    Brought to you by the AAPA Center for Healthcare Leadership and Management (CHLM) and Arizona State University’s College of Health Solutions, ELC is a conference that teaches leadership and personal development strategies. Catch up on timely tools and trends in healthcare business essentials – and much more.

    Who should attend?
    This conference is specifically designed for the PA leader and clinical administrator. Only PAs are eligible to attend ELC.

    What will I learn?
    During the course, you will:

    • Learn content that is relevant to many types of healthcare settings
    • See faculty and content from various disciplines with the focus on the PA as primary learner
    • Develop your management skills in areas of leadership, finance, recruitment and retention, performance management, and productivity
    • Network with a broad group of administrators, from early career to seasoned
    • Utilize case studies and problem-solving activities

    CME Accreditation
    The 2017 Executive Leadership Conference for PAs has been reviewed and is approved for a maximum of 15.25* AAPA Category 1 CME credits by the AAPA Review Panel. PAs should claim only those hours actually spent participating in the CME activity. This program was planned in accordance with AAPA’s CME Standards for Live Programs and for Commercial Support of Live Programs.

    *Additional CME credit will be awarded for the optional Leadership Academy add-ons. Please refer to the “Optional Add-Ons” tab for CME accreditation information for the Leadership Academy for PAs.

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  • ELC Agenda
  • Monday, November 6
    Start Time
    End Time
    Session Topic
    4:00 PM 7:00 PM

    On-site Registration

    5:00 PM 7:00 PM

    Welcome Reception

    Tuesday, November 7
    Daily Topic: Strategic Decision Making
    Start Time
    End Time
    Session Topic
    6:30 AM 5:00 PM On-site Registration
    7:00 AM 8:00 AM Continental Breakfast (Provided)
    8:00 AM 9:00 AM Keynote: Leading in Uncertain Times
    9:00 AM 10:00 AM Joy: Provider Satisfaction
    10:00 AM 10:45 AM Break/Networking
    10:45 AM 11:45 AM Small Group Skill Building Session: Organizational Analysis – SWOT Analysis
    11:45 AM 1:15 PM Lunch (Provided)
    1:15 PM 2:15 PM Healthcare Trends and Policy Changes: Impact for PA Leaders
    2:15 PM 2:45 PM Break/Networking
    2:45 PM 3:45 PM Hiring and Retention Practices
    3:45 PM 4:00 PM Break/Networking
    4:00 PM 5:00 PM Small Group Skill Building Session: Understanding and Interpreting Reports – Productivity Metrics and Outcomes
    Wednesday, November 8
    Daily Topic: Measuring Success
    Start Time
    End Time
    Session Topic
    7:00 AM 5:00 PM On-site Registration
    7:00 AM 8:00 AM Continental Breakfast (Provided)
    8:00 AM 9:00 AM Driving Decision Making with Financial Reports
    9:00 AM 9:15 AM Break/Networking
    9:15 AM 10:15 AM Small Group Skill Building Session: Understanding Financial Reports
    10:15 AM 10:45 AM Break/Networking
    10:45 AM 12:00 PM Advancing the Profession at Your Organization: Lessons from PA Leaders on the Frontline
    12:00 PM 1:15 PM Lunch (Provided)
    1:15 PM 2:15 PM Population Health Management: Identifying Key Metrics for PA Leaders
    2:15 PM 2:45 PM Break/Networking
    2:45 PM 3:45 PM Value Based Reimbursement 2.0
    3:45 PM 4:00 PM Break/Networking
    4:00 PM 5:00 PM Small Group Skill Building Session: Understanding and Interpreting Reports – Quality Metrics and Outcomes
    Thursday, November 9
    Daily Topic: Self-Analysis
    Start Time
    End Time
    Session Topic
    7:00 AM 12:00 PM On-site Registration
    7:00 AM 8:00 AM Continental Breakfast (Provided)
    8:00 AM 9:00 AM Mentorship in Healthcare
    9:00 AM 9:30 AM Break/Networking
    9:30 AM 10:30 AM Leading at Every Level: Value-Driven Ethics
    10:30 AM 11:30 AM Transformational Leadership
     

    This agenda may be updated or modified without notification.

  • Optional Add-Ons
  • Leadership Academy for PAs

    A Professional Development Certificate Program in Leadership

    The AAPA Center for Healthcare Leadership and Management (CHLM) and Arizona State University’s College of Health Solutions will offer a Professional Development Certificate in Leadership entitled “Leadership Academy for PAs.”

    As PAs, we are leaders within our organizations, whether large or small, clinical or administrative, in all varying specialties and lengths of experience. However, our traditional training programs lack leadership training and many of us learn these skills while on the job from our mentors or colleagues. ASU, together with CHLM, is offering this intensive training program, “Leadership Academy for PAs,” as a unique, focused training program to offer PAs a personalized learning journey to become stronger leaders. The Leadership Academy is led by experienced ASU faculty, alongside nationally revered executive coach, Becky Edmunds, from The Edmunds Group. Ms. Edmunds has coached hundreds of healthcare professionals from the early career to the C-suite professional and has more than three decades of experience working in the executive coaching field.

    The Leadership Academy will offer PAs a deep dive into the personal and organizational strategies and skills necessary to be effective leaders within their own organizations. It will also promote personal professional growth for the participant in a unique and individualized approach. Along with the live sessions at the launch and close of the program, the virtual learning aspect of the program will not only include online learning modules and webinars focused on leadership, organizational thinking and strategic decision making, but will also offer optional personal executive coaching session with Ms. Edmunds (This will be a separate fee and coordinated directly through ASU).

    As part of the professional certificate completion, participants will be led through a personal learning experience, which culminates in a leadership project that they create and design. Design and implementation of the project will be led by ASU faculty in conjunction with the participant’s personal needs. At the culminating live session, participants will be able to present a personal leadership project to their cohort.

    Overall Leadership Academy Goals
    By the culmination of this program, participants will be able to:

    • Describe the attributes of an authentic leader and how to personally define this concept for themselves
    • Characterize the fundamentals of leadership and how they are expressed in everyday activities
    • Develop a personal leadership definition
    • Create a framework for leadership effectiveness

    Objectives will be achieved through group discussion, self-reflection tools and assessment, and hands-on learning experiences throughout the program.

    Leadership Academy Details and CME Accreditation
    The Leadership Academy consists of three parts. The first part of the Leadership Academy includes a one-day intensive at Arizona State University on November 6, 2017, offered as a pre-conference workshop to the Executive Leadership Conference for PAs. This one-day intensive will offer 6.5 AAPA Category 1 CME credits toward the certificate. The one-day intensive may be taken independently of the full certificate program. However, we recommend full participation in the certificate program for maximum benefit for the participant.

    Following the one-day intensive, participants will engage in the second part of the Leadership Academy, which consists of self-paced online modules and live webinars. The third and final part of the Leadership Academy is a half-day in-person workshop offered during AAPA Conference 2018. A total of 36 AAPA Category 1 CME credits will be granted for the online portion and the half-day workshop at AAPA Conference 2018. By participating in the entire Leadership Academy, participants can earn up to 42.5 AAPA Category 1 CME credits. Additional details regarding the three parts of the Leadership Academy are described below.

    Scholarships for the Leadership Academy are available. For information on how to apply, click here.

    Leadership Academy Part 1: ELC One-Day Intensive “Becoming an Authentic Leader: A Personal Journey” presented by Becky Edmunds

    November 6, 2017 from 7:30 a.m. – 4:00 p.m.
    Arizona State University, Phoenix, AZ
    May be taken independently of full Leadership Academy.

    Time Session Title/Description Speaker
    7:30 – 8:00 a.m. Welcome and Program Overview (Light breakfast will be served) Kristen Will, MHPE, PA-C
    8:00 a.m. -12:00 p.m.

    Becoming an Authentic Leader

    • What is an authentic leader and how do you define this concept for yourself?
    • Why does having a definition for yourself as a leader make a difference?
    • How will your leadership be expressed in your work as a PA?

    Fundamentals of Leadership

    • The differentiating factor in leadership is self-awareness
    • Understanding yourself through the lens of a tool such as Firo-B; EQ assessment
    • Recognizing mindsets/mental models such as victim/player and knower/learner
    • A framework for leadership effectiveness – I, WE, IT
    Becky Edmunds
    12:00 -1:00 p.m.

    Lunch and Networking (Provided)

    1:00 – 4:00 p.m.

    Effective Communication Is Essential to Authenticity

    • Internal and external dialogue
    • Ladder of inference and the assumptions we make
    • Case study: a difficult conversation

    Managing Change – Individually and Organizationally

    • Change and transition – what is the difference?
    • Transition: the psychological reaction to change
    • Personal or professional change that is happening for you
    • Where are you on the curve?
    • Developing greater resilience

    Closing Remarks and Next Steps

    • Areas for greater learning and focus
      • Action planning on your journey
    • Discovering the leader in you: a model for understanding yourself as a leader
    Becky Edmunds

    Leadership Academy Part 2: Virtual Learning Portion

    The virtual learning portion will be comprised of six online learning modules and three webinars. There will also be an optional personal one-hour executive coaching session with Becky Edmunds that can be scheduled for an incremental fee.

    The online modules are coupled into two thematic areas, “Leading at Every Level” and “Healthcare Systems and Design.” Both are facilitated by ASU faculty and complement the instruction of the webinars, facilitated by Becky Edmunds. Online module descriptions are below.

    “Leading at Every Level” Online Module Description (4 modules)
    Whether at the bedside or within administration, healthcare professionals desire pathways to foster leadership skills. This course highlights leadership skills useful for healthcare professionals at all levels of an organization and provides both a system-level view of leadership and a personal development pathway for further growth and professional development.

    Objectives:

    • Identify the components of effective leadership, especially in times of uncertainty and change
    • Develop a leadership skillset to effectively lead change and innovation within the healthcare environment
    • Examine the effects of values and ethics on personal and organizational leadership styles in order to implement best practices in leadership

    “Healthcare Systems and Design” Online Module Description (2 modules)
    The healthcare industry is dynamic and is changing rapidly. Healthcare leaders need to possess a deep understanding of how the healthcare system works and how the design is integrally bound to the science of delivery of patient care. This course will promote a strong foundation in system and organizational structure and will allow the healthcare professional to look at the healthcare industry from a system level in order to create and lead change within their healthcare organization.

    Objectives:

    • Examine the U.S. healthcare system from multiple perspectives, including those of consumers, providers, payers, and policy makers
    • Understand the interdependencies among the various components of the healthcare system
    • Use systems thinking and tools to analyze and generate solutions to common health system problems to achieve better quality and cost outcomes
    Session Title Session Type Session Date Faculty
    Leading at Every Level, Module 1 Online November 15 Jack Gilbert, EdD
    Leading at Every Level, Module 2 Online December 15 Jack Gilbert, EdD
    Emotional Intelligence Webinar

    January TBD

    Becky Edmunds
    Leading at Every Level, Module 3 Online January 15 Jack Gilbert, EdD
    Leading at Every Level, Module 4 Online February 15 Jack Gilbert, EdD
    Authentic Leadership Webinar March TBD Becky Edmunds
    Healthcare Systems and Design, Module 1 Online March 15 Adrienne White
    Healthcare Systems and Design, Module 2 Online April 15 Adrienne White
    Leadership, the Next Steps Webinar April TBD Becky Edmunds
    • Webinars (approximately 1 hour per webinar) will be scheduled in the month reflected on schedule; they will take place live, but can be viewed by participants thereafter.
    • Online modules (5 hours per module) will be scheduled as above with additional time for participants to complete if needed.

    Leadership Academy Part 3: Wrap-Up at AAPA Conference 2018

    May 2018 (Exact date TBD)
    New Orleans, LA

    Time Title Speaker
    8:00 – 8:30 a.m. Breakfast and Welcome Kristen Will, MHPE, PA-C
    8:30 – 10:15 a.m. Emphasis on Leading a Team and Team Dynamics

    • The changing roles of teams in healthcare – PAs are key
    • Who is your team and how would you assess their impact to date? – Using a self-score team assessment
    • Impact, influence and inspiration
    • The dynamics of trust in teams: a model for trust – how we gain and how we inadvertently lose trust in the workplace
    • Shifting roles and structures in teams
    Becky Edmunds
    10:15 – 10:30 a.m. Break
    10:30 – 11:45 a.m. Wrap-Up: Putting It All Together
    Participant presentations for personal leadership projects
    Kristen Will, MHPE, PA-C, Becky Edmunds & Jack Gilbert, EdD
    11:45 a.m. – 12:00 p.m. Program Closing and Presentation of Certificates Kristen Will, MHPE, PA-C & Becky Edmunds
  • Registration
  • Executive Leadership Conference for PAs (15.25 AAPA Category 1 CME credits)

    5 p.m. on Monday, November 6, 2017 – 11:30 a.m. on Thursday, November 9, 2017

    Registration includes three continental breakfasts, two lunches, welcome reception, and online access to course materials. There is no single-day pricing for this course. This conference is open to PAs only.

    AAPA Members

    • Early Bird Rate (before September 1): $729
    • Standard Rate (on or after September 1): $799

    Nonmembers

    • Early Bird Rate (before September 1): $999
    • Standard Rate (on or after September 1): $1,079

    Here is a sample letter to request funding from your employer for ELC.


    Optional Leadership Academy Add-Ons

    ELC One-Day Intensive “Becoming an Authentic Leader: A Personal Journey” (6.5 AAPA Category 1 CME credits)
    7:30 a.m. – 4 p.m. on Monday, November 6, 2017

    ELC participants have the option to attend a pre-conference workshop to launch the Leadership Academy for PAs certificate program. Participants who do not plan to pursue the formal certificate are still welcome and encouraged to attend the one-day intensive for CME credit and additional leadership and management training.

    AAPA Members: $599
    Nonmembers: $679

    Six-Month Leadership Academy for PAs, including the ELC One-Day Intensive “Becoming an Authentic Leader: A Personal Journey” (42.5 AAPA Category 1 CME credits)
    November 2017 – May 2018

    Registration includes the ELC one-day intensive “Becoming an Authentic Leader: A Personal Journey,” online self-paced modules and live webinars after ELC, and a half-day workshop at AAPA Conference 2018. At the completion of this program, participants will be awarded AAPA Category 1 CME credit and a Professional Development Certificate in Leadership.

    AAPA Members: $1,749
    Nonmembers: $1,999

    Want to participate in the Leadership Academy for a reduced fee? Scholarships for the Leadership Academy are available. For information on how to apply, click here.


    Cancellation and Refund Policy

    • We give a 75 percent refund for cancellations received at least 30 days prior to a conference or seminar.
    • We give a 50 percent refund for cancellations received fewer than 30 days prior to a conference or seminar.
    • We do not give refunds or credits for no-shows and cancellation notifications received after the conference or seminar begins.
  • Attendee Info
  • On-site ELC Registration
    Registration is open from 4 – 7 p.m. on Monday, November 6, 2017. Registration re-opens Tuesday, November 7, 2017 at 6:30 a.m. You only need to check in once at the on-site registration desk.

    Accessing ELC Electronic Handouts
    Please remember there is no paper syllabus for this course. Electronic handouts provided by conference faculty will be available under My Curriculum on AAPA’s Learning Central two weeks before the conference start date.

    Accessing the ELC Course Evaluation and CME Certificate
    Your feedback helps us plan future conferences; therefore, your completion of a course evaluation is a prerequisite for a CME certificate. The ELC course evaluation/CME certificate will be available on AAPA’s Learning Central starting on Thursday, November 9, 2017. You must complete the evaluation by Friday, December 15, 2017 to obtain your CME certificate.

    Note: If you are participating in the one-day intensive “Becoming an Authentic Leader: A Personal Journey,” information regarding on-site registration, handouts, and evaluation/CME certificate for that pre-conference will be provided to attendees at a later date by ASU.

  • Venue & Travel
  • Venue
    The 2017 Executive Leadership Conference for PAs will take place in the Arizona State University Beus Center for Law and Society, 111 E. Taylor St., Phoenix, AZ 85004.

    Venue information for the ELC one-day intensive “Becoming an Authentic Leader: A Personal Journey” will be provided by ASU at a later date.

    Hotel Accommodations
    The Westin Phoenix Downtown, 333 North Central Ave., Phoenix, AZ 85004, is conveniently located only two blocks from the meeting venue. A special discounted room rate of $194 per night has been negotiated for attendees of this meeting. This group rate will be available until Monday, October 16, 2017 or until the room block is full. After that time, a room cannot be guaranteed.

    Book Hotel Room

    Reservations can also be made over the phone by calling 866-961-3775. Please have your arrival/departure dates, bed type preference and credit card information ready. You must mention the group name “ASU/CHLM Executive Leadership Conference” in order to receive the discounted rate.

    Should you have any issues booking a hotel room, please contact Mairi Ferguson at mferguson@aapa.org.

    Thinking about staying elsewhere? Don’t! By staying at the official conference hotel, you have easy access to the meeting venue and countless networking opportunities with your peers. Additionally, by staying within the block, you help AAPA negotiate the best rates for our attendees.

    Hotel Perks

    • Complimentary high-speed wireless internet in guest rooms
    • Complimentary 24-hour access to the hotel’s fitness center
    • Heated Pool

    Hotel Policies
    Check-in time is 3 p.m. and check-out time is 12 p.m. Reservations must be cancelled 48 hours prior to arrival to avoid a no-show fee equal to one night’s room and tax. All reservations and cancellations must be made directly with the hotel.

    Travel
    Flying? This hotel is only five miles from the Phoenix Sky Harbor International Airport (PHX). Hotel shuttle service to and from the airport is not provided; however, there are inexpensive transportation options available, including Uber.

    Driving? Self-parking is not available at this hotel. Valet parking is $32 per day. For more information regarding directions and other parking options, click here.

  • Things to Do
  • Things to Do

    You’re making the trip – why not stay a few extra days and check out some of Phoenix’s finest sites?

    1. Camelback Mountain

    The panoramic view from the “hump” of this iconic landmark, named for its resemblance to a kneeling camel, is worth scaling its two tricky trails, Echo Canyon and Cholla.

    Hikers gain 1,200 feet in elevation to the summit, which looks out over the city and Phoenix Mountains Preserve. Camelback is one of the most popular urban hiking spots in Phoenix, so expect trail traffic and consider hiking on weekdays. During hot-weather months, hike in the early morning and drink plenty of water.

    2. Desert Botanical Garden

    The winding paths of this 50-acre desert garden showcase a fantastic variety of arid plants, from towering saguaros to delicate blooms.

    3. Heard Museum

    The tradition, culture and history of 22 regional American Indian tribes converge in the Heard Museum’s immersive exhibits and authentic art shop.

    Through art and cultural objects, the museum’s ongoing exhibits tell the stories of native people of the Southwest, from early history to powerful memories of boarding schools. Current rotating exhibits include Frida Kahlo and Diego Rivera, featuring masterworks from the influential Mexican artists.

    4. South Mountain Park and Preserve

    Boasting 50 miles of trails through 16,000 acres of the Sonoran Desert, this municipal park is perfectly suited for outdoor adventure just minutes from the city.

    The skyline views and Sonoran Desert flora aren’t the park’s only perks. Keep a lookout for ancient petroglyphs carved into the rocks. If you’d rather drive than hike, bike or hoof it up the trails, hop on the 5.5-mile Summit Road up to Dobbins Lookout, the highest accessible point in the preserve.

    5. Phoenix Art Museum

    The Southwest’s largest fine art museum features a collection of contemporary work and global masterpieces. Complementing the museum’s galleries of fine art and objects from Asia, America, Europe and beyond are rotating exhibitions such as Samurai: Armor from the Ann and Gabriel Barbier-Mueller Collection. Want to see the permanent collections for free (and the special exhibitions at a discount)? Visit Wednesdays from 3 p.m. to 9 p.m. during voluntary donation time, or the second Sunday of the month from noon to 5 p.m. for Free Family Sundays.

    For even more ideas, check out the Visit Phoenix website.

    Where to Eat

    There are plenty of restaurants to choose from. For a highlight of some of the best places to grab a bite in Phoenix, see what the local food experts recommend.

    Questions?

    Please email questions about the Executive Leadership Conference for PAs to cme@aapa.org.

    Interested in sponsoring ELC?

    Take advantage of the sponsorship opportunities to increase your brand visibility.